Email Support

Get help directly via email

How to Reach Us

For any technical issues, account problems, or general inquiries, you can reach our support team directly via email. We aim to respond to all queries within 24-48 hours.

General Support:

support@mitkar.com

Business Inquiries:

business@mitkar.com

What to Include in Your Email

To help us assist you faster, please include the following in your email:

  • Your Name — So we know who to address
  • Subject Line — A brief description of your issue
  • Detailed Description — Explain the issue or question clearly
  • Screenshots — If applicable, attach screenshots to help us understand the problem
  • Device & Browser Info — E.g., "iPhone 15, Safari" or "Windows 11, Chrome"

Response Time

Our support team typically responds within 24-48 business hours. During weekends and holidays, response times may be slightly longer. We appreciate your patience and are committed to resolving your queries as quickly as possible.

Prefer a Form Instead?

If you'd rather fill out a form, visit our Contact Us page.